Terms & Conditions

By accessing or purchasing from Wigby JKC, you agree to the following terms:

1. General

Wigby JKC provides premium raw hair products, wigs, and training services. All purchases are subject to availability and acceptance.

2. Order Agreement

  • Orders are confirmed only after full payment or deposit is received
  • Wigby JKC reserves the right to cancel or refuse any order

3. Pricing & Payments

  • All prices are listed in GBP (£)
  • Prices may change without notice
  • Payment must be completed before processing begins

4. Custom Products

All customised wigs and services are:
  • Non-refundable
  • Non-returnable
  • Non-exchangeable

5. Installment Payments

By choosing installment payments, you agree:
  • To complete all payments within the agreed timeframe
  • Failure to complete payments will result in:
    • 19% administrative fee deduction
    • £12.99 processing fee
    • £22 delay fee

6. Delivery

  • Delivery timelines are estimates only
  • Wigby JKC is not responsible for courier delays

7. Liability

Wigby JKC is not liable for:
  • Incorrect use of products
  • Allergic reactions
  • Third-party damages

8. Intellectual Property

All content, training materials, and branding belong to Wigby JKC and must not be copied or redistributed.

9. Agreement

By placing an order, you confirm you have read and agreed to all policies.

Shipping Policy

1. Processing Time

  • Ready-to-ship items: 2–5 working days
  • Custom wigs: 7–14 working days
  • Training products/digital items: delivered as stated

2. Delivery Options

  • Standard Delivery: 3–7 working days
  • Express Delivery: 1–3 working days

3. Shipping Cost

  • Free shipping on orders over £150
  • Orders under £150 will incur shipping charges

4. Important Notes

  • Orders are shipped after full payment
  • Tracking details will be provided where applicable
  • Customers must ensure correct delivery information

5. Disclaimer

Wigby JKC is not responsible for:
  • Courier delays
  • Lost or stolen parcels after dispatch
  • Customs delays for international orders