Privacy Policy

Last updated: [Insert Date]

Wigby JKC Limited (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal data in accordance with UK data protection laws.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or purchase from us.

1. WHO WE ARE

Wigby JKC Limited is a UK-based business specialising in custom wigs, raw and donor hair, and training services.

Contact Details:
Email: info@wigbyjkc.com
Phone: +44 7867 277349
Website: www.wigbyjkc.com

2. INFORMATION WE COLLECT

We may collect the following information:

Personal Information

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

Order Information

  • Purchase details

  • Order history

  • Transaction information

Technical Information

  • IP address

  • Device type

  • Browser type

  • Website activity

3. HOW WE COLLECT YOUR INFORMATION

We collect your data when you:

  • Place an order

  • Fill out a form

  • Contact us

  • Subscribe to emails

  • Browse our website (via cookies)

4. HOW WE USE YOUR INFORMATION

We use your information to:

  • Process and deliver your orders

  • Communicate with you

  • Provide customer support

  • Improve our website and services

  • Prevent fraud

  • Send marketing emails (only if you opt in)

  • Comply with legal obligations

5. LEGAL BASIS (UK GDPR)

We process your data based on:

  • Contract (to fulfil your order)

  • Legal obligation

  • Legitimate business interests

  • Your consent (for marketing)

6. SHARING YOUR INFORMATION

We may share your data with:

  • Payment providers (e.g. Stripe, PayPal)

  • Delivery companies (e.g. Royal Mail)

  • Website and hosting providers

  • Analytics and marketing tools

We do not sell your personal data.

7. COOKIES

We use cookies to:

  • Improve website functionality

  • Analyse traffic

  • Enhance your experience

You can manage cookies through your browser settings.

8. MARKETING

If you opt in, we may send:

  • Promotions

  • Product updates

You can unsubscribe at any time.

9. DATA RETENTION

We keep your data only as long as necessary to:

  • Fulfil orders

  • Meet legal requirements

  • Resolve disputes

10. DATA SECURITY

We take reasonable steps to protect your data.
However, no system is completely secure.

11. INTERNATIONAL TRANSFERS

Some services we use may process data outside the UK.
We ensure appropriate safeguards are in place.

12. YOUR RIGHTS

You have the right to:

  • Access your data

  • Correct your data

  • Delete your data

  • Restrict processing

  • Object to processing

To exercise your rights, contact:
info@wigbyjkc.com

You can also complain to the UK Information Commissioner’s Office (ICO).

13. THIRD-PARTY LINKS

We are not responsible for the privacy practices of other websites linked on our site.

14. CHILDREN

Our website is not intended for individuals under 18.

15. CHANGES TO THIS POLICY

We may update this policy at any time.
Changes will be posted on this page.

16. CONTACT US

Wigby JKC Limited
Email: info@wigbyjkc.com
Phone: +44 7867 277349
Website: www.wigbyjkc.com